Privacy Policy

Our Privacy Policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with us, such as when you visit our website, visit our workshop, when you purchase Metal and More products and contact ourselves via email or telephone call. If you could please take a moment to read over why, how and when we will use your information. Including whom we disclose the information too. Your privacy is important to us, we want to keep it safe!


Why we collect personal information...

We collect your information to fulfil your orders, from the initial enquiry or purchase online to completion and dispatch. We also collect some customer data to make improvement to our website and future products.


What information we collect and how we may use it...

Here are a few examples of when we collect your information and how we may use it.

  • During the initial order process, we will ask you for various pieces of information such as your name, address, telephone number, and e-mail address to be able to place an order with us

  • We may also discuss personal information over the phone when paying invoices

  • Your address details may be used and passed onto our couriers depending on your location

  • Customers will be advised prior to delivery who their courier is and provided with their details

  • We use Google Analytics to collect data showing how visitors are using the Metal and More website. This information is used to improve our site and future products

 

When we disclose your information...

We will not sell or rent your contact information to any other company at any time. 

We do however pass on your address and contact information to our trusted couriers when delivering Metal and More orders.

We do ask that all third-party companies are in line with current GDPR legislation. 


How we protect your personal information...

We will take all the necessary precautions including administrative, technical, and physical measures to safeguard your personal information.

How long your information be kept for...

Once you have ordered from Metal and More we will keep certain information on file; name, address, order details, contact details, for up to 6 years. This is for accounting and for ease of reordering in the future. 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you can contact us at info@metalandmore.co.uk or send us mail to:
 
Unit D, Country Business Centre
Lucas Green Road
West End
Woking, Surrey
GU24 9LZ
Unit D, Country Business Centre, Lucas Green Road, West End, Woking, Surrey, GU24 9LZ   
 
Tel: 07940 264185    Email: info@metalandmore.co.uk
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