Why we collect personal information...
We collect your information to fulfil your orders, from the initial enquiry or purchase online to completion and dispatch. We also collect some customer data to make improvement to our website and future products.
What information we collect and how we may use it...
Here are a few examples of when we collect your information and how we may use it.
During the initial order process, we will ask you for various pieces of information such as your name, address, telephone number, and e-mail address to be able to place an order with us
We may also discuss personal information over the phone when paying invoices
Your address details may be used and passed onto our couriers depending on your location
Customers will be advised prior to delivery who their courier is and provided with their details
We use Google Analytics to collect data showing how visitors are using the Metal and More website. This information is used to improve our site and future products
When we disclose your information...
We will not sell or rent your contact information to any other company at any time.
We do however pass on your address and contact information to our trusted couriers when delivering Metal and More orders.
We do ask that all third-party companies are in line with current GDPR legislation.
How we protect your personal information...
We will take all the necessary precautions including administrative, technical, and physical measures to safeguard your personal information.
How long your information be kept for...
Once you have ordered from Metal and More we will keep certain information on file; name, address, order details, contact details, for up to 6 years. This is for accounting and for ease of reordering in the future.
Questions and your contact information